Caribbean Express Chai

Ingredients:

• Black Tea
• Coconut
• Ginger
• Cinnamon Sticks
• Cardamom
• Clove
• Natural Pineapple Flavoring
• Cardamom Powder
• Natural Coconut Flavoring
• Vanilla Extract
• Certified Organic

• Why You’ll Love It:

• Tropical Indulgence: A chai blend infused with the essence of the Caribbean.
• Certified Organic: Made with high-quality, organic ingredients for a pure and guilt-free treat.
• Versatile Enjoyment: Perfect hot for a cozy evening or iced for a refreshing twist.

• Perfect For:

• Tea lovers seeking a unique and flavorful twist on traditional chai.
• Tropical moments of indulgence, any time of the day.
• Pairing with sweet pastries, cookies, or tropical desserts.

Returns Policy

We want you to be completely satisfied with your purchase. If you are not entirely happy, we’re here to help with a straightforward and hassle-free returns policy.

Eligibility for Returns:

• Returns are accepted within 14 days of delivery.
• Items must be unused, unopened, and in their original packaging to qualify for a return.
• Unfortunately, we cannot accept returns for perishable items, including opened tea products, due to hygiene and safety reasons.
• How to Initiate a Return:
• Contact us at emeraldisleorganiccompany@gmail.com with your order details and reason for return.
• We will provide you with a return authorization and shipping instructions.
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• Return Shipping:
• Customers are responsible for return shipping costs unless the item is faulty or damaged.
• We recommend using a tracked service to ensure the safe return of your package.
• Refunds:
• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5-7 business days.
• Exchanges:

If you receive a damaged or incorrect item, please contact us immediately. We’ll arrange a replacement at no extra cost to you.

Shipping Methods:

We ship all orders via Royal Mail to ensure reliable and timely delivery. Packages are sent second class, keeping costs low while maintaining a dependable service.

Shipping Costs:

• Packages under 250g: Delivered at a flat rate of £2.90.
• Packages above 250g: Additional charges will apply based on weight, calculated at checkout.

Packaging:

Our teas are carefully packed in eco-friendly materials to protect freshness and reduce environmental impact.

Estimated Delivery Time:

• Second-class shipping typically takes 2-3 business days within the UK.
• During busy periods or holidays, delivery may take slightly longer.